Privacy policy
Last Updated: 28th March, 2025
This Privacy Policy describes how OreAkinde.com (“we,” “us,” or “our”) collects, uses, and shares personal information of users (“you” or “users”) of our website www.OreAkinde.com (the “Site”) and our services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of personal information:
- Information You Provide Directly:
- Contact Information: Your name, email address, phone number, and postal address.
- Account Information: Your username and password (encrypted).
- Order Information: Details of the products you purchase, shipping information, and billing details.
- Communications: Records of your correspondence with us, including customer support inquiries.
- Marketing Preferences: Your choices regarding receiving promotional communications from us.
- User-Generated Content: Any reviews, comments, or other content you post on our Site.
- Information We Collect Automatically:
- Device Information: Your IP address, browser type, operating system, and device identifiers.
- Usage Information: Data about the pages you visit on our Site, the links you click, the time you spend browsing, and the website that referred you.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
- To Provide and Manage Our Services:
- Processing your orders and arranging for delivery.
- Managing your user account.
- Providing customer support and addressing your inquiries.
- Personalizing your experience on our Site, such as recommending products you might like.
- To Communicate With You:
- Sending order confirmations, shipping notifications, and other transactional emails.
- Responding to your questions and requests.
- Sending you marketing communications about our products and promotions (if you have opted in).
- To Improve Our Services and Business Operations:
- Analyzing how our Site is used to improve its design and functionality.
- Developing new products and services.
- Conducting research and data analysis to understand customer preferences and trends.
- To Ensure Security and Prevent Fraud:
- Verifying your identity and preventing unauthorized access to your account.
- Detecting and preventing fraudulent transactions and other illegal activities.
- Maintaining the security of our Site and Services.
- To Comply With Legal Obligations:
- Responding to legal requests, court orders, or other legal processes.
- Enforcing our website terms and conditions.
3. How We Share Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party companies that provide essential services to us, such as payment processing, shipping and delivery services, email marketing platforms, website analytics providers, and customer support tools. We have contracts with these providers to ensure they protect your information.
- Business Partners: With your explicit consent, we may share your information with trusted business partners for marketing or promotional activities.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other legal authorities if required by law or if we believe it is necessary to protect our rights, safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity as part of the transaction.
- Aggregated and Anonymized Data: We may share aggregated or anonymized data that does not directly identify you with third parties for various business purposes.
4. Your Rights and Choices under the Nigeria Data Protection Regulation (NDPR)
Under the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected, or in other specific circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain situations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right not to be subject to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the relevant supervisory authority in Nigeria if you believe that our processing of your personal data infringes the NDPR.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
5. Lawful Basis for Processing Personal Data
We process your personal data based on one or more of the following lawful grounds:
- Consent: Where you have given us your explicit consent to process your personal data for a specific purpose (e.g., marketing communications). You have the right to withdraw your consent at any time.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you (e.g., processing your order and delivering your products).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your rights and freedoms do not override those interests.
6. Data Security
We are committed to protecting the security of your personal information. We implement reasonable technical and organizational measures designed to safeguard your data from unauthorized access, use, disclosure, alteration, or destruction. These measures include [Describe your specific security measures, e.g., encryption of sensitive data, secure server infrastructure, access controls, regular security audits]. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and processed, as outlined in this Privacy Policy, or as required by applicable laws and regulations, including the NDPR.
8. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the specified age without verifiable parental consent, we will take steps to delete that information from our systems.
9. Cross-Border Data Transfers
If we transfer your personal data to countries outside of Nigeria, we will ensure that appropriate safeguards are in place to protect your data in accordance with the requirements of the NDPR. This may include transferring data to countries with adequate data protection laws or implementing standard contractual clauses approved by the relevant authorities.
10. Links to Third-Party Websites
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
11. Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices or applicable laws. We will post any revised Privacy Policy on our Site and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, send an email to [email protected]
